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Friday 12 August 2016

When Branding goes beyond Products and Services.

With the internet age coupled with social media, branding has taken a whole new form, shape and outlook. Branding has metamorphosed from the age of models being used in advertising to a new era where Brand owners employ the services of an individual to represent a brand in a positive light, thereby creating brand awareness and increasing sales. This has become a global trend in recent times.
The evolution of Brand Ambassador started as far back as the 1950s, when companies began recruiting Brand/Product Managers as a medium to help boost a company's revenue.  The project manager was always seen as the main man in the world of advertising.

Fast forward to the 1990s, people like Micheal Jordan and Tiger Woods began to change the face of branding in the world.They both grossed in more money from endorsement deals than the actual sports earnings.

Toke Makinwa
American celebrities have had and continue to have major brand endorsement deals, which has now translated into brand partnership for some big names particularly in the world of music, fashion and sport. Kanye West, a rapper, record producer and an entrepreneur is one  celebrity with a major partnership deal with Adidas, which dates as far ,back as 2004. The partnership deal known as Adidas x KANYE WEST is a collection of footwear,apparel and accessories.

In Nigeria, Geneveive Nnaji's name apart from being synonymous with acting also has a place in the brand world. She first became a Brand Ambassador in 2004 for Pronto beverage and Omo detergent. Geneveive went on to become the face of Lux Nigeria in 2008, and since then she has gone on the be the face of MUD Cosmetics and has a major endorsement deal with Etisalat.

In recent times, another form of brand ambassadorship that has taken over the internet is the Self -Branding. These are people that they have branded themselves in such a way that Companies love to be identified with them. People that fall into this category are the Kardashians, love them or hate them, they have built a brand that has no competition for now.The most interesting thing about the Kardashian brand is that it involves the whole family, they earn money for virtually every thing they put out on social media, they have become the brand endorsing the product brands, more like the student teaching the teacher.

We have a few brand names in Nigeria that also come close to the Self-Branding category, but we are not there yet. Omotola Jalade Ekeinde, could easily be one Nigerian in the Self-Branding category we need to keep our eyes on. Another person is Toke Makinwa, but hers in on a small scale so I would prefer to use the word Brand Advocate for her, she channels her popularity into advocating and subtly campaigning for brands through her social media platform, through this, she has become the brand ambassador for Payporte and Mecran Cosmetics, while continuing to endorse other brands.

Being a Celebrity any where in the world, means you have to maximize your opportunity and potentials to the fullest, and becoming a brand ambassador is the climax for any known face around the world.

Major Nigerian Brands, such as KIA , Pepsi, Airtel, Globacom, MTN, Etisalat  Procter and Gamble and a host of others, have tapped into the signing of  individuals(celebrities) to project the image of their brand.

Despite the rise in companies using known faces as their Brand Ambassadors, It has be proven time and again that this comes with its own risk and challenges. This challenges comes as a result of a celebrity being involved in scandals, controversy or ill-behavior, which later leaves an impact on the celebrity and the brand they represent.

One thing  is certain, endorsing a big brand in America actually drives more sales for the Company, thereby making all the money invested on the Brand Ambassador, but in Nigeria, can we say the same? Although the motive remains the same but in reality there is no statistical data to establish this.

Whether or not that Brand Ambassadorship will drive in sales for the Nigerian Companies in the nearest future is one that is open for debate.

6 comments:

  1. Brand ambassador or ambassadorship if there's a word like that in my view is far from being effective in Nigeria. I would argue there's no company in Nigeria whose mileage has increased as a result of it's product and services being branded by ambassadors. people pay more attention to what their friends than an advertisement(s) by ambassadors. The most effective way for any product and service is to penetrate social networks. The ambassador project is clearly, a failed project. The ambassadors themselves are not convinced about the products or services they represent. I hear of a siamese that despite being ambassadors for brand, they use the services of a competition...consumer scepticism will continue to grow and the ambassadors will continue to rake in money whilst the companies will continue to struggle to endear consumers towards their products and services. If them like, let them put 12 tiwa savages to brand a product, wetin no good no good. End of story

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    1. Abi o, wetin no good no good, I foolishly decided to try nigerian pampers owing to the fact that tiwa endorsed it, it was a total waste of money, worst diapers I have ever tried on my baby

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  2. Toksy:Hmm brand ambassador ko?in dis kid of nija that ve fake product....that's y u cant c companies of 1804 in nija but u can c in america and other develoved countries and most of dis companies dont ve any yeye ambassador but they keep to d quality standard of der products,I dont know d brand ambassador or carters and I buy der products like kilode.....abegi leave story for d goods....

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  3. A good product will sell itself with or without an ambassador. I have always wondered the efficacy of brand ambassadors in Nigeria when in most cases the products are sub-standard and the ambassadors themselves have no faith in the products they promote.

    In addition to that, I also wonder the real value (if any) of these ambassadors. Lets not deceive ourselves we are not yet a society that embraces a product because a so called star endorses the product. We all know its all about the money for these guys. Can tiwa savage boldly and truthfully say anywhere that she uses Nigerian pampers?

    However, I believe there are certain types of products that might receive patronage because of the face behind it. For example, toke makinwa has a huge following who in addition to many other things believe she has the best skin in the world. I don't. But I'm sure that the skin care company she is an ambassador for must have recorded significant sales because toke's followers want skin like hers and they believe those products are her secret. Until of course they use it and realise its just another not so great product that the Nigerian market is already flooded with!

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    Replies
    1. If its who am thinking, then 100 kisses for u Stella for commenting on my blog, big hugsxxx. And you made a very valid point.

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  4. Brand ambassador-ship is just a bandwagon thing in Nigeria. These people don't even live the brands they represent. They have no effect. How many people use Glo because of Funke Akindele? Even as we love jenifa reach? Since glo has been doling out big bucks how has it increased their revenue? Can any of the ambassadors give any statistical data on the brands they supposedly represent off the top of their heads? You're telling me they don't use rival products too? Abeg.

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